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Hi! Because everyone deserves a break to be with their families for the holidays, the support team will be out of the office and will be back Monday, January 9th. Thanks for your understanding! Happy Holidays!!
Please how can I delete from the menu the “SIGN IN” and the magnifying glass (search)?
Hi IPSoftware!, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Hey guys, i cant find any way to change the portfolio picture in your theme. there is no way in elementor or any where else.
Hi jakeeyexe1 what do you mean by “portfolio picture”? Please send this answer opening a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
do you support RTL language?
Hi aminec15, sorry but the theme doesn’t have that integration. Best Regards!
Hi Guys, Do you have HTML version of this theme?
Hi frappedevelopers, you should check with Dan Fisher https://themeforest.net/user/dan_fisher as he’s developing an HTML version of the PSD version https://themeforest.net/item/valkivid-streamer-and-youtuber-psd-template/32496915 of this design.
When will there be a discount? Will Chinese be supported later
Sorry, but we don’t have plans for another discount at the moment. If anything changes, we’ll let you know
Can’t get the twitch strunnin plugin to work correctly. I have followed the step by step guide and for some reason the plugin will just not work no matter what I do.
Can you help me with this?
Hi pyroknight28!, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
the Gamer & Streamer Version 01, can it support more then one Sreamer?
I would love to use it as a team site for 4 Streamer. Do the plugins support mulitple streamer, or can only one be used?
If it does support multiple streamer, I would buy it pretty fast.
Looking forward to your reply.
Hi Markus, sorry, but the plugin supports one streamer. If you want, you can read more about the plugin here: https://odindesignthemes.com/struninndocs/ there you’ll find more about how it works.
Hi how are you?
Sorry for my english i’m french but do you know how to change the text of the “subscribe” button on the top right of the theme please
Hi contactncommenico, thanks for your purchase! Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Could I get some assistance getting Struninn to work? I have check the manual and have tried to do everything as per instructions but I still get this error:
Whoops! This embed is misconfigured.
(Developers: Please check your browser console for more information)
Developer mode says:
Twitch embed error message:[InvalidCharInParent] parent query string value contains invalid characterDocs: https://dev.twitch.tv/docs/embed/video-and-clips/
I am not sure what am I doing wrong. Can you help me troubleshoot this?
The website is located at https://bgcgaming.com/
Thank you in advance!
Hi lumiviljar, thanks for your purchase!
Please ensure that you have entered a valid value in the “Embed Parent Domain” option. You can find it in the plugin documentation “Setup” page: https://odindesignthemes.com/struninndocs/setup-2/#site-domain
You can also take a look at the plugin overview video we created: https://youtu.be/0K0GS5aNnQM?t=72
If you have any other questions. please open a ticket here: https://odindesignthemes.ticksy.com/
Please take a moment to read the support rules and check out the documentation, product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Thank you very much for the support! I got it to work except the archive.
It seems I cannot create a ticket in your system as this product is not listed there in the dropdown.
I am having a little trouble getting the Stream Videos to work under Streams menu link. Steam Videos that helps to show twitch upload, archive or highlight videos. The little windows give me this error message “player.twitch.tv refused to connect.” and I do not know what to do with this information. Are you able to help me?
That’s strange!, you should be able to select “Valkivid – Content Creators WordPress Theme”.
Please try again and let us know if the above category is not available.
Hello dear Odin_Design team
it is included multi-vendor ? can you add multi-user feature in next update ?
Hi murohuso, sadly, we don’t have plans to add multi-vendor. We haven’t tested it but there shouldn’t be any compatibility issues as the theme is integrated with WooCommerce. Best Regards
Hope this theme to become trendseller because i love your design, Congratulations.
Thanks a lot payothemes!! Really appreciated!
Tremendous Work, GLWS
Do you have any plan to include WooCommerce Variation Swatches plugin in your theme?
If yes, let me know, we have a most popular free WooCommerce Variation swatches plugin. The plugin has 300,000+ active installations in wordpress.org.
We can provide you the same feature for swatches currently you are having in this theme.
Here is the link to our plugin: https://wordpress.org/plugins/woo-variation-swatches/ You can also include this Variation Swatches plugin with your theme. I believe our plugin can boost your theme sales.
If you include the free version of our plugin with your theme, let me know.
We have a premium version for this plugin. So, when you include our free swatches plugin in your theme. And anyone purchasing a premium version using your theme, you will get 30% income from the sale.
The price of our plugin is $149. It means from each sale, you will earn $45.
Please check your profile inbox and I’ve sent an email with the link to the premium version of this plugin.
Let me know if you are interested! Thank You
Sorry, but we don’t have plans to add that plugin. Best Regards
Just to add to our last comment, we don’t have plans to add it for the moment, but we can’t say for the future. We haven’t received your email, so if you want, you can contact us via our profile contact form https://themeforest.net/user/odin_design Best Regards
Great Work,Congratulations GLWS
Nice Work, GLWS
Theme was easy to install and good to use so far. Thanks for the theme
Hi pinkjunky, thanks for your purchase and kind comment! We’re glad you’re enjoying it If you want, please consider leaving a review. Thanks! Best Regards!
Congratulations! Nice Work.
Congratulations! Nice Work, GLWS
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