ThemeWisdom

ThemeWisdom supports this item

Supported

435 comments found.

Hello, very beautiful theme. I have a rookie question, can i use this theme as an one page theme? With 4-5 sections and when i click to the specific menu the page will scroll down to the selected section? Thank you.

hi and thanks for the kind words :).

i’m really sorry but no, that’s not possible. This theme works as a multipage only.

Thanks!

I was sure that will be possible, pity.

Although, thank you a lot for your very quick reply.

gekko42

gekko42 Purchased

Hello! I’m interested in buying the vertikal theme, it looks very nice – good job! Before that, I have a little question though:

When browsing the page on a mobile device/phone, the menu is only accessible on the top of the page. Is there a way to add a menu button that is always visible on the top left corner? Usually this button has 3 horizontal lines and follows when scrolling down… I think you know what I mean :-)

Thank you very much. Saludos

Please open a ticket in http://themique.ticksy.com to get help from our support team.

Thank you so much

vgbg

vgbg Purchased

Hi, i couldnt understand if Visual BNilduer is included … should i bought it to use or…. Thanks in advance

Hi, yes the visual builder is included with the theme

vgbg

vgbg Purchased

It wants a registration, where i can find a serial number if its included :)

genuxio

genuxio Purchased

Hello. Since you have not done updates, and visual-composer is now in version 4.10. I can do independent update, the VC that comes with the theme?

Hi, please send me an email at levonmanucharian@gmail.com with a request to send the latest version of the plugin.

Thank you.

Your ‘Preview’ is not working – I was hoping to refer to it

I’m really sorry about that, we have some server issues which we are trying to fix as soon as possible.

hi, demo is back.

Thanks

Hello, I want to update the Visual Composer to version 4.11.1, but it doesn’t work. I get this error message while updating: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer..

How do I update VC? Before it was no problem.

Thanks in advance!

Hi, i’m really sorry for the late reply, it seems i’ve missed ur comment totally.

Please open a ticket in http://themique.ticksy.com to get help from our support team.

Thank you so much

cmspamt

cmspamt Purchased

My background has stopped showing. How can I get it back? http://www.wavepolarizer.com

Hi, i’m really sorry for the late reply, it seems i’ve missed ur comment totally.

Please open a ticket in http://themique.ticksy.com to get help from our support team.

Thank you so much

hi,

can u update for the last visual composer version please or wordpress version ?

Hi and sorry for your inconvenience.

We are aware about that now and we’ll surely update it as soon as possible. I hope it won’t take more than few days cuz we have other themes to update as well.

Thank you so much

Faton

Hallo I am doing the updates via the Envato Toolkit and the latest version of the template was updates automatically. However, it doesn’t prompt for the update of the VC, and updating independently is not possible of course. Are you aware of this issue, will it be solved soon? Thanks in advance!

Please open a ticket in http://themique.ticksy.com

buchie

buchie Purchased

How much longer for the visual composer update, this is really holding me up!

buchie

buchie Purchased

Sorry, I see you just did. The current version works as expected, thanks.

zdzich

zdzich Purchased

I upgrade Wordpress to version 4.5.1. Now Visual Composer is not working. What should I do?

Please open a ticket in http://themique.ticksy.com to get help from our support team.

Thank you so much

zdzich

zdzich Purchased

It is not fair! When I bought the theme it was not information about that support must be renew after some time. Now, when I have problem for the first time, I must pay another 35$ for help!

Hi, please create a support ticket at: https://themique.ticksy.com/

i have disabled the support expiration for you.

Thanks and sorry for any inconvenience.

Hi, the theme asks me to update both vertikal addons and visual composer, but when I try it it says “Are you sure you want to do this – please try again” It is definitely not a post_max or upload_max issue. It is annoying since it is the first time I have an issue with the theme and I do not want to pay $35 to renew the support for something which should work basically. The VC is not working any more. What can I do?

plz submit a support ticket at: https://themique.ticksy.com/ to get help from our support team.

Thanks and sorry for any inconvenience.

Hi, I was informed that you updated the theme how to update the theme?

hi, no need to update. we’ve just updated the demo link.

Thanks

Thank you. sorry for my misunderstanding.

Can u place a link to “Update” information somewhere on your page, as i can NEVER find this information when i need it, thanks.

hi and sorry for your inconvenience.

We’ve just changed the demo URL and the content XML.

Hi, i just got SSL for the site and now get the error that fonts are preventing the site from getting the padlock. How do I make the theme call the fonts via HTTPS? Insecure URL: http://fonts.googleapis.com/css?

Thank you

tlclice

tlclice Purchased

I tried it gives me an error. I also sent an email to the bee…emaial you sent me but have not yet heard from you. I just renewed support, please help me. I cant submit tickets.

tlclice

tlclice Purchased

Ok this is not working. I have tried to submit a ticket. I have renewed support and we are not communicating. I already sent an email via your profile and you responded for me to send an email to the gmail address. I did. I still need this resolved. Please enable my account to submit tickets.

erathemes

erathemes Author Team

Hi,

We are extremely sorry for inconvenience cause to you, Can you please send us your details at erathemes@gmail.com

Please mention theme name and your TF account username while you email us.

Will provide you all possible help as quick as possible..

Thank you..

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