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470 comments found.

Fatal error: Call to undefined function vc_generate_dependencies_attributes() in /home3/nhmusic/public_html/newhorizonsmusic.org/wp-content/plugins/js_vertikal_addons/index.php on line 659

I just updated. This is when updating a page. My support is expired. Can you at least tell me if this is a known issue with the most recent update?

Hi and sorry for the late reply.

We are working with our dev to find a solution on this issue. I’ll let you know as soon as we update the theme.

Sorry for the inconvenience.

Please do following steps.

1 ) Delete the plugin “Vertikal Premium Theme Add-ons”.

2 ) Once you delete it, a Notice will appear to install it again, Reinstall it again and your issue will be solved.

srkn61

srkn61 Purchased

Which plugins for translate I can use? Not a language switcher only translate some english words on template… (“Back to portfolio” “Preivous” “Next”)

Hi

Please open a support ticket at : https://themique.ticksy.com/ our support will reply to any question you have , Thanks

Hi Please see the following message from WPBakery Support <support@wpbakery.com> Please let me know If there are any way to solve the problems.

Hi,

The issue is because the older visual composer was modified by the theme author by customizing the existing elements and adding the new one’s. Now when you updated it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.

Thank you,

Your ticket (#52003) has been updated. To add additional comments, reply to this email.

— Visual Composer Team

When we updated VC there are error occurred and crashed our former design. also we can not active VC now.

Please do following steps.

1 ) Delete the plugin “Vertikal Premium Theme Add-ons”.

2 ) Once you delete it, a Notice will appear to install it again, Reinstall it again and your issue will be solved.

Dear Envato Team

Thank you for your advise.

Sorry for the inconvenience, but I tried following steps but the problem didn’t solved.

Could you please please go inside the word press and check it?

Thank you for your help.

Hi

Please open a support ticket at themique.ticksy.com our support will provide help for any question you have , but as now is weekend maybe will delay till after weekend ,Thanks.

Hi – we have a similar error while updating – could you please deliver a working addon:

Fatal error: Uncaught Error: Call to undefined function add_shortcode_param() in /hp/bi/ad/yh/www/wp-content/plugins/js_vertikal_addons/index.php:1157 Stack trace: #0 /hp/bi/ad/yh/www/wp-admin/includes/plugin.php(1882): include() #1 /hp/bi/ad/yh/www/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘js_vertikal_add…’) #2 {main} thrown in /hp/bi/ad/yh/www/wp-content/plugins/js_vertikal_addons/index.php on line 1157

erathemes

erathemes Author Team

Hi,

We are working on this issues, Is it possible for you to provide us your URL, login details and if possible FTP too, we will provide you all possible help regarding same.

Kindly drop us an email at erathemes@gmail.com Please mention your Themeforest user name and theme name while you email us.

Thank you.

Hi erathemes I´ve emailed you a login access thank you

erathemes

erathemes Author Team

Hi,

Replied to your email.

Thank you.

Hello, How can I update my version 1.4.1 to latest one? I can not do that from my WordPress panel. Thanks in advance.

Hi there

Please open a ticket at : https://themique.ticksy.com/ our support will guide you ,Thanks

Hi, please let me know how to speed up the the Client & Portfolio Carousel (still no reply on Item Support…) Thnx

suporter

suporter Author Team

Hi, Please follow your ticket on support forum. Thanks!!

gekko42

gekko42 Purchased

Is it possible to load ‘google-font-css’ ‘menu-google-font-css’ and ‘heading-google-font-css’ via https instead of http?

Hi

Please open a support ticket at : https://themique.ticksy.com/ our team will provide any help you need ,Thanks

dpusa

dpusa Purchased

I tried to open a ticket but my support has expired. I just need to get an issue resolved with my slider. It just keeps loading and I’m not sure why because the site was working fine for a couple of years. Can you assist me with this?

Hi

Please extend your support because our team doesn’t have acces here and can’t help fixing your issues ,Thanks

ARGATUM

ARGATUM Purchased

your last version have a lot bug with visual composer … Many block don’t work i can’t modif … i have an infinite loading for this theme : https://themeforest.net/item/vertikal-responsive-wordpress-theme/6780563

ARGATUM

ARGATUM Purchased

Vertikal Premium Theme Add-ons is average. have you a solution. I cant modif blog ….

Hi

Please open a support ticket at : https://themique.ticksy.com/ our support will provide any help you need becuase they don’t have acces here ,Thanks

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