112 comments found.
Hi There might be some sort of a problem when I’m using Webly template. The control panel of “Theme options” is totally broken and not working, as when I click “SAVE ALL CHANGES” I get 403 forbidden error. Also, when I try to use the plugins for full functionality, they just would not work and be updated. I hope there might be some solutions to fix the problem. Thank you!
Hey there, Great work thank you so sharing this you have done your job nicely, I want to use this on my website buy perfumes in Pakistan can I use this? Is this compatible for builder like Elementor or another. Need help regarding this.
Hi,
you can use the Elementor builder with the theme. As the theme itself is just a simple blog theme, without a builder of its own. Thanks.
Had this theme for a while, and was working fine – but now theme options panel is just completely broken, won’t save and won’t reset page. So website basically unusable now.
Can I make posts without the future images? I need long post with many pictures on landing page.
Hi,
yes, sure, you can remove the featured images. Thanks.
Kind regards.
Hello, For the new version of Wordpress, will there be a new version of the theme?
Hi,
yes, we will start rolling updates next week.
please write directly to support@premiumcoding.com to get new version asap. Thank you.
Kind regards.
Hi i requested a refund 8 days ago.i didnt get any reply from you. so Did you approve it? or is there something wrong ?
Hi. I just buy Webly template for Wordpress and I’m experiencing an issue displaying on a mobile. I’m unable to create a support ticket.
hello, I use the webly theme and I would like to know how to remove google api fonts, because I would like to host them locally for different reasons Thank you, cordially
Hi,
please write with the account that was used to purchase the theme so I can verify the purchase. Thanks.
Kind regards
Hello everyone I just bought the theme webly, but I can’t install it in my wordpress; it says it lacks the file style.css , I don’t know what to do.
Ok, it works , thank you very much . 
Hi,
no problem
Hello, aren’t you going to add this theme to envato elements? thank you.
Hi,
unfortunately it wasn’t accepted to the Envato Elements. Most of the other themes were accepted, but not this one.
Thanks.
Kind regards
Hi Is it possible install any membership plugin in your them and can use woocommerce plugin for create shop. thank you
Hi,
yes, you can use those plugins, but for woocommerce the styling will be default from the plugin.
Kind regards
Hi. I’ve sent you a refund request about 2 weeks ago just a few days after purchase. Didn’t your get it or what’s wrong with it?
Hi,
what is your ticket ID number? Thanks.
Kind regards
Ticket ID number? Where can i find the ticket id? I’ve used the Themeforest “Request a Refund” Form (https://themeforest.net/refund_requests/new).
Ok this is the last time i write here. If i don’t get a refund within the next 2 days i’ll use PayPal customer protection the get my money back.
You can see that i purchased the theme. I’ve asked for a refund only 2 or 3 days after purchase and therefore i used the official way via “Request a Refund” form. If you didn’t get the refund request, ask themeforest/envato.
Hi,
so I just read your refund request again. Since the refund has nothing to do with the theme not functioning properly you have no direct right to request a refund and it is solely my courtesy to approve it. I am willing to approve it, but at the start of next month. Thanks.
The new month has begun.
I just gave the refund.
Just bought the theme, trying hard to get activated the plugin but its not accepting the purchased key, what should i do?
Hi,
I answered in the ticket. Thanks.
How do I make the posts a summary on the front page. so I have the keep reading button?
Hi,
please check this FAQ:
https://premiumcoding.com/premiumcoding-help-article/show-excerpt-posts-not-full-content-blog-page/Hamburger menu in mobile does not work upon pressing. Please check here to demonstrate the problem, https://korikis.com/data-protection/ in mobile
Hello. Please try if you can from mobile. When you do in in responsive form in desktop, works
Upin disabling jetpack, issue was fixed
Hi,
thank you for reporting back. Enjoy the theme and have a nice day.
Kind regards
How do I change the headline of the posts for H1? He is in H2 now (
Cameras Intelbras: The 12 Best and Cheapest Models for your CCTV System
)Thank you
Hi,
can you write directly to support@premiumcoding.com please so I can check it out. And please provide your URL in the ticket. Thanks.
Kind regards
These theme is nice but has a lot of bad coding. Problems after a couple days: Mobile logo is not centered. When I contact support they gave me CSS that centered the logo but put no padding between it and the menu. Second problem is images are not being responsive on blog posts so they are going off the page and unreadable for mobile visitors. (even though I followed documentation for optimal image sizes. ) Third problem, you can change color of the menu but not the social icons and buttons on the menu. So icons can disappear depending on what color you change. Seems like they didn’t look at the theme before they released it.
Fourth problem, padding CSS on blog posts grid format not working. Not white padding under the blog posts like there is in the demo.
Hi,
theme is the same as the one on the demo so padding should work. We will work with you in the tickets. Thanks.
Kind regards
Hi, I am going to buy this awesome template. I Need just one clarification: Is there any way in mobile view to have logo on the left side and in the same line of menu icon? Right now it is centered after the menu . Thanks in advace.
Hi,
thank you. It’s possible with a CSS customization from theme’s options. We can help you with that. Thanks.
Kind rergards
It’s been more than 48 hours since I’ve submitted my request #85852. When can I expect response?
Hi,
I see our support answered today to the ticket.
Kind regards
Not all my questions were answered. I’ve also asked how to delete unnecessary social media buttons and how to change the color of hyperlinks. Those questions are still unanswered.
Hi,
I answered the other two. Thanks.
Kind regards
Hi, how do i delete unnecessary social media icons that are under each blog post? I just want to keep Facebook there.
Hi,
for support please write via support tab. Thank you.
Kind regards
