77 comments found.
i bought a fresh copy of the theme.. in the theme download folder has no theme documentation and no demo data can be downloaded…
please follow this documentation how to setup the theme https://themeholy.com/docs/webteck/
Thanks
I imported the Demo content and there are miltiple pages with the same content. Everything is same except the name of the duplicate page has “OP” at the end.
What is it for?
Thanks for the comments here one page for the menu only go from section to section and multiple go other pages which the different
Got it Thanks
welcome
Hi, I want to purchase this theme.. is it compatible with Wordpress 6.6.2 (the current latest version).
yes compatible with latest WordPress version
Thanks
I installed this theme in hostinger temporary domain. But any changes I made using ‘webtek options’ not reflecting in my site. could you please tell what will be the issue
sir, we am really sorry for that, could please mail us themeholy@gmail.com we will solve all asap
Is theme support RTL ?
95% is yes
very good, may I get RTL demo link please
no sir, we dont have url, internally we did it
How to remove displaying Tags and “Comments are closed” under blog post. As i tried updating the settings under Webteck options, it isnt taking effect.
downloaded from Envato Elements
I would like a refund, i have purchased over 30 templates and this one is too complex. This is the first template I have bought that doesnt have any installation instructions. I am not a WordPress pro but I haven’t had any issues with out templates as they all came with installation instructions and sometimes they come with the database dump which makes it even easier.
could you send refund request please
The Webteck theme on ThemeForest is truly outstanding. Its sleek and modern design, combined with exceptional optimization, has significantly enhanced our website’s performance. The user-friendly interface made customization a breeze, allowing us to create a visually stunning and highly functional site. Moreover, the prompt and helpful support provided by the team has been invaluable. They swiftly addressed any issues we encountered and offered expert guidance throughout the setup process. We couldn’t be more satisfied with our decision to choose Webteck for our IT solution and technology website. Highly recommended for anyone seeking quality and reliability.
thanks
Hi Team,
I am unable to install demo content
could you please contact with us through email themeholy@gmail.com
May i request refund for this item? Thanks
ok
any update?
Where’s my refund?
sent
Can’t display some icons on the dashboard. How to?
could you please mail me themeholy@gmail.com
While the theme looks brilliant, it is extremely difficult to use. Elementor is not opening, changes are not reflecting on the front end and where it does, it does not reflect through the entire pages. I am receiving many errors. I have sent you an email. Please kindly help.
please mail us: themeholy@gmail.com we will solve all asap
I can’t import the content, Is there any wat i can download manually the xml file for the site content?
could you please email me themeholy@gmail.com with your wordpress website url, username and password , then i will fix all asap
Already send message to your email. please check.
what is the email address
we did not get anything: https://prnt.sc/jNHTEW1czjLU
Anyways, here is may issue
I already fixed the issue regarding the slow downloading of the website content, now I'm having issues with my pages footer and shop page. I cannot open or edit the shop page.thanks
Hello, the theme has many issues, elementor is not opening, the changes are not reflecting on the frontend, i am receiving so many errors, its a really bad experience with your theme, i kindly request a refund and thank you
okay, could you please send refund request
Please I need a refund because the theme is not working
please send us refund request
This theme is clunky it does not work well, support has been weak i require a refund
did you ask for support? if yes where? i am ready for your support
i responded to the original email couple days ago, but i have done it again just now let me know if you unable to receive it
i have seen your website what did and why your theme layout has broken
Hi Mate, i’m sitting in the meeting you haven’t attended yet are you there?
I’ve wasted hours waiting i want a refund. I’m not using this theme anymore tried multiple times reinstalling delete and from scratch it’s still bugs out.
you have asked for a meeting at 11pm i setup a meeting via MS teams you didn’t join, i waiting in that room for 35minutes with my team and no avail. i want a refund! not wasting any more time on this.
i set already IT Home and now what is the problem
You requested a meeting at 11pm a meeting was setup with the team, you failed to join the meeting and messaged me at 2am to say you are here and ready.
This is the worst support service I have ever experienced please refund me i won’t be using your theme.
could you please send us refund request here: https://themeforest.net/refund_requests/new
Hi i have done the above i haven’t had a response?
i sent it
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send me your website details themeholy@gmail.com
Hello team, I am writing regarding the issues with the Header and the Footer – I make changes but there is no live changes. Please could you assist with this issue?
what is your purchase code
Hello Team, we wanted to reach out to you regarding serious issues encountered with the current version of your theme. We understand that these issues have already been raised in a ticket with your team and have been accompanied by video evidence.
We want to assure you that our intention is not to embarrass you or your team. We are simply expressing our concern about the functionality of the theme and our hope for a resolution.
Given that these issues have already been documented, we won’t delve into them here. Instead, We will wait a few days to see if a solution or update is forthcoming. If not, regrettably, we may need to request a refund.
Thank you for your understanding and attention to this matter.
Thanks for your long waiting period and could we connect each other on google meet?
Hello and thank you for getting back. I would love to hop on a call but I don’t think it would help as the issues require a new release. It is such a great theme that I am not willing to leave a negative review or request a refund as I am sure the issue(s) was due to an oversight. I am prepared to wait until next release. Thank you!
ok
