17 comments found.
Bonjour, je viens d’installer le thème et importer les démos. Cependant je suis uniquement avec du WP Bakery proposé et je veux modifier avec elementor. Je pense que donner la réponse publique ici pourrait en aider + d’un. Cordialement Julien
Hello,
Our theme supported Elementor page builder. We created the main demo using WPbaker page builder only so if you want to use this layout then you need to use WPBakery page builder currently. But we already started an elementor version of this demo so it will be available soon.
Thanks, Mark
Bonjour, d’accord pour le retour mais du coup ca ne correspond pas à ce que j’ai besoin je voulais un thème simple à utiliser avec elementor et correspondant à votre démo. Comment puis je faire ? Je dois annuler la commande ?
Cordialement Julien
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
how to edit your theme with elementor please guide me because im stuck
Hello Sir,
We received your support ticket and our team already replied for your support ticket and asked you for some details so please check it and reply in support ticket.
Thanks, Mark
I requested support and created ticket on your support system, but there is not any ticket number, when I want check ticket status, it wants from me email and ticket number (which I dont have, because during ticket creation there is no ticket number generated) so how can I check ticket status without ticket number?
My problem was that easy recruitz core plugin did not install and throw out error “Fatal error: Uncaught Error: Attempt to modify property “admin_notices” on null in…....” I explored problem and find out that your theme is not compatible with PHP 8.0+, instead I had to downgrade to PHP 7.4. With PHP 7.4 it works. Can you please update your theme to work with latest PHP 8.1 ?
Anyway even now its theme not 100% okay. After enabling and running eazy recruitz plugin (after downgrade to PHP 7.4) whixch install beside of other things also Redux framework, main menu wasnt activated, after I did it manually main menu isnt anyway in correct position and is on two rows. Need help with that…
sorry two comment above was about different theme, my first comment is valid for your theme, after demo data installation, some demo parts of site are missing – how can I fix that? I created ticket in your support page but ticket number wasnt created and also I didnt received any confirmation email. What to do?
Hello,
Yes, We received your support ticket and our team already replied for it and they ask you to send your site admin login details in support ticket so please reply in your support ticket number 631649. Otherwise reply directly on support@themetechmount.com email id so we will help you on this asap.
Thanks, Mark
Theme is forced to use Fusion Builder, but that plugin is not updated. Now I have a site, that doesn’t look good. Do you have any update for this? It wasn’t included in the newest version.
Hello,
Sorry but our theme didn’t require Fusion Builder. We need to check it on your site so can you please contact us via our official support system at https://support.preyantechnosys.com/ and send us your site URL with wp-admin login details in the support ticket so we can check it and guide you accordingly.
Thanks, Mark
Not perfect for my purpose please refund me money back, I’m sorry, your theme is awesome but seriously I was looking for some more towards to Planner website but this is not what I needed
Hello,
We received your support ticket and our team already replied for it. Please check it and reply with a support ticket if you have any query.
Thanks, Mark
It would be a great job if importing the demo content didn’t generate error 503 could you help me solve it?
Hello,
It should be not happen, please contact us via our official support system at https://support.themetechmount.com/ and send us your site URL with wp-admin login details so our team will help you on this.
Thanks, Alex
Already done
Hello,
Our team solve demo data issue in your site and reply you in ticket. So please check it and reply us in support ticket if any query.
Thanks, Mark
thanks solved (server problem) fast and professional thanks great job
Hello,
Glad to hear it helps 
If you like our theme and service then we recommend you to rate our theme and add your comments so it will help buyers decide about the theme quality. Here are steps:
Thanks, Mark
Webco options stop responding or looks like something is wrong
Hello,
Sorry for the inconvenience. We received your support ticket and our team already replied for it so please check it and reply in support ticket if any query.
Thanks, Alex
Hi, how install the demo content? i dont find how, please helpme
Hello,
Just follow the steps as describe in doc link below to install demo content in your site. http://wedco.themetechmount.net/documentation/democontent.htmlFeel free to contact us via our official support system at http://support.themetechmount.com/ if you get any problem.
Thanks, Alex
Hello, the Themetechmount team member box is not showing the team members on the page. Also the URL Slug for Meet The Team (Team Group) Link is not updating, we have re-saved the permalinks settings after the change but it wont work. We have disabled plugins to test but cant get it to work, please advise.
Thank you.
Hello,
Sorry for the inconvenience. We need to check your settings so please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL with wp-admin login details in the support ticket so we can check and solve this issue asap in your site.
Thanks, Alex
Thank you
Glad to hear it helps
will this be update for support for amp?
Hello,
Our theme is not fully amp ready but we are ready to help you if you get in any problem in your site please contact us via our official support system at http://support.themetechmount.com/
Thanks, Alex
Hello, trying to generate an Envato API Personal Token and it come up with the error – The scopes failed to load: The API returned an error (403 – )
Is the Token system working?
Hello,
Envato API Personal Token generation is managed by the Envato Market plugin. But we are ready to check it in your site so please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL with admin login details so our team will check it and guide you accordingly.
Thanks,Alex
Thank you
Welcome
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thank you
Nice work
Thank you
does it support RTL ?
Hello,
Thanks for taking interest in our theme. Our theme is partially supported RTL not fully RTL but we are ready to help you if you get any problem while setting RTL in your site. Feel free to contact us via our official support system at http://support.themetechmount.com/ if you get any problems in your site while set RTL.
Thanks,Alex
Good luck!
Thank you
Congratulations…Nice work..GLWS
Thank you
Appreciable work, great! Good Luck with Sale
Thank you so much
