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Hi, I just installed the theme, plugins, and activate the demo. However, the Theme Settings is not showing like you have in your documentation – it’s showing a broken list of settings that won’t allow me to use them. Please help.
Windfall Core version is 1.4 — I tried reinstalling Codestar Framework — My theme version is 1.4.1 — I installed Envato Market
None of these fixed the issue?
Thanks for purchasing the Windfall WordPress theme.
I see you’ve installed the windfall theme via FTP or cPanel. If so, the file and folder permission causes this issue.
Try to install the Windfall theme in WordPress’s native way.
Appearance > Themes > Add New > Upload & Activate.
I hope this helps!
Hi, actually I did install the Windfall theme via WordPress Appearance > Themes settings. I did not install via FTP or cPanel.
Is your website HTTPS enabled?
Make sure your Settings > General site URL is with https
If not, change and save it.
Hi, i just downloaded this theme from elements because I updated my elementor and got a blanc screen. The core version is still 1.3 instead of 1.4 ? is there a bug in the download?
Please refer the first paragraph of the Windfall item sales page in themeforest. You’ll get all documentation links.
My theme option isnt working. Its structure is completely destroyed and not working..
I just reactive the codestar plugin but all in vain ..
Suggest me something
Please check the latest version and update it.
Windfall (Theme) 1.4.1
Windfall Core (Plugin) 1.4
How to update the Windfall theme?
How to update the Windfall Core plugin?
For codestar plugin delete and install it again.
Hello, I purchased this theme on Envato elements and now it’s not working, is there an update available? I’m currently running 1.3.1
Apologies, I see that the Theme has been updated but the Windfall Core file is still the 1.3 version. Can this be updated on Envato Elements please?
In our themeforest Windfall theme page first paragraph itself explained how to update theme and core plugins.
I have a problem with the Accordion dropdown FAQ. Only one expands, the rest when clicked does not work. How to fix it?
Do you have the latest version of the theme and windfall core plugin on your website?
Windfall Core is breaking Elementor? www.lopeselectrical.com.au
I downloaded it with Envato Elements. I have downloaded it again from Envato Elements, installed and it is still happening so does the version on Envato Elements need to be updated?
Which version have you’ve currently?
It looks like it’s version 1.8
Windfall theme and the core plugin still not reach 1.8 version number.
Windfall (Theme) 1.4.1
Windfall Core (Plugin) 1.4
Sorry it is not straightforward on Envato elements finding the version. I did find in the index.php of the Windfall Core Plugin that the version currently on Envato Elements is 1.3 – have no idea how to find the version of the theme but I assume it is also 1.3
I redownloaded from the envato elements to check. It has a 1.4 version.
Please check now?
hello, great theme. Is it possible to provide the source of the icons used in the theme?
Contact us through the profile contact form, we’ll send you icon library files and reference links.
hello, i want to update license on website build
Can you please confirm your purchase details, contact us through the profile contact form.
Hi, I am having issue with the “Industry Item”. The Title Link does not work
Ok, can you please share the further details at: https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Hi, How to change the telephone numbers on the top header? And also how to assign the sliders to a different page.
Thanks for purchasing our theme!
We’ve replied the solution on our ticket center. Since you already opened a tickets on it.
Simple, easy to customize and wide variety of design options. I like it
Thanks a lot!
Guys please can someone confirm what should be the best hosting requirements for this theme? as this is a heavy theme and is taking long to load
It is not a heavy theme, you can install the cache plugin and SmushIt plugin to improve your website speed.
We recommend you to read the following posts that explained everything clearly.
Hi, Unfortunately I cannot use the demo data slider. How can I edit it?
The homepage banner is a template and it is not within that page elementor editor.
You can find that banner on: Templates > Saved Templates
Hi there – pre-sales Q here. The live preview of the theme seems to be performing a little slow. There is a 2-3 second lag between every click. Any reason for this?
We’ve not used any cache or minify plugin to speed up the website.
Once you use our theme, you can install the speed plugins to load quickly.
install demos not working what i do
Replied on your ticket.
We are not able to create a support ticket because the “Select Your Purchased Theme” dropdown menu is not working!!
Please fix it so we can create it asap
Unfortunately, we can’t find your username on our main website. The envato/themeforest account username should be the same as on our website too. Otherwise, the purchase will not confirmed and not able to create a ticket for it.
Ignore previous message, figure it out. Thanks
I hope you find a solution. Thanks for replying and clarifying!
Hi, for the footer widget, how can i make it similar to the theme? Im using the windfall contact widget but not getting same. Is there a shortcode to be used?
Thanks for purchasing windfall theme!
Hi, how to make an image open in lightbox and as well for a video?
I hope you’re asking the popup for Gallery Images. If so, please edit each gallery item and use the Gallery Options box to define it accurately.
Hi, I try going to the Customize panel to make changes, it does not change any color.
Please let us know the version numbers of Windfall theme and Windfall Core plugin.
If you have the latest versions of 1.3.1 as a theme and 1.2.2 for plugin means. Please open a support ticket at: https://victorthemes.com/my-account/support/
And mention your website URL and temporary administrative login credentials. We’ll check and let you know the solution to it.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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