48 comments found.
I cant get the footer to show up on my website. Purchase: 516a66c7-6101-47b5-8097-2a07e59f428a
www.earthwisekc.com
Hello, thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012724 with a description of your request, and our team will assist you. Best regards!
Hello the theme will not install the required plugin “Unyson” Something went wrong with the plugin API. is the error
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012724 or email us directly at modernwebtemplates.com@gmail.com and our team will assist you very quickly. Thank you. Best Regards!
live preview doesn’t work
Hello, Dear Customer! Thank you for your message. Please refresh cache in a browser and check demo once more. It works fine now. If you have further questions – ask us. Best Regards!
Hello,
I am using the child theme of the Windor theme. I am trying to change the Header logo and cannot find where to replace it. Can you please provide me with the location that works?
Scott
Hello, Dear Scott! Thank you for your question. We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/3360043 Please check it. Best Regards!
How can I make the logo larger?
a.logo {
height: 200px;
}Then save changes and check the results at front-end. Best Regards!
Hello, i have purchased this beutuful theme. but i c’ant change main color in red color.via apparence personalisation it not take effet. please let me now how to do it in main.css. it is important for me best regards
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
How do I change the logo, I did it in customization but the logo did not change. 55b704e0-3a67-4b24-a422-1a5e7bda0538
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, use elementor as builder this theme? Thanks
Hello, Dear Customer. The native page builder for this theme is the Unyson, but you may use Elementor additionally. We recommend using it only for creating the new pages. Don’t mix it with Unyson on the same pages. If you have the further questions – please ask us. Best Regards!
i need change LOGO Windor Template, help!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards
Hello, Dear Customer! You may also change top logo via Customzier: http://prntscr.com/152hqrt and in the widget area: http://prntscr.com/152hrtu Best Regards!
Hi, i use this template, everything was fine but few days ago Wordpress upgraded to Version 5.5.3, (Unyson 2.7.24) and the Unyson framework stopped to work.
If I go to Dashboard -> Unyson -> Page Builder -> Settings nothing loaded just this:
Page Builder Settings
Save Cancel
And if I try to edit Unyson formatted page, its loaded to a normal WP edit page (No Unyson elements) without UPDATE / SAVE button.
I tried to reinstall Unyson framwork, reinstall WP version but the same situation. Maybe any idea from you?
Thank you! 
Hello, Dear Customer. Please send us an email at modernwebtemplates.com@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
To whom it may concern, I purchased Theme Windor. I am getting this error on the header-1.php file. I have a support plan, can you fix the file? Or tell me what to do to fix it?
It is WPVersion 5.5.1 | Unyson 2.7.24 | PHP 7.3.20
Fatal error: Uncaught Error: Call to a member function get_shortcode() on null in /home/customer/www/fasglassrepair.com/public_html/wp-content/themes/windor/template-parts/header/header-1.php:28 Stack trace: #0 /home/customer/www/fasglassrepair.com/public_html/wp-includes/template.php(732): require() #1 /home/customer/www/fasglassrepair.com/public_html/wp-includes/template.php(676): load_template(’/home/customer/...’, false, Array) #2 /home/customer/www/fasglassrepair.com/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #3 /home/customer/www/fasglassrepair.com/public_html/wp-content/themes/windor/header.php(76): get_template_part(‘template-parts/...’) #4 /home/customer/www/fasglassrepair.com/public_html/wp-includes/template.php(730): require_once(’/home/customer/...’) #5 /home/customer/www/fasglassrepair.com/public_html/wp-includes/template.php(676): load_template(’/home/customer/...’, true, Array) #6 /home/customer/www/fasglassrepair.com/public_html/wp-includes/general-templat in /home/customer/www/fasglassrepair.com/public_html/wp-content/themes/windor/template-parts/header/header-1.php on line 28
I have a maintenance page up right now to hide the error.
Hello, Dear Customer. First, please update the Unyson plugin and its extensions, then update WordPress up to the latest version. If all these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
The issue was with the Unyson extensions. The issue is resolved. Thank you very much
You are welcome!
demo link has expired
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards
Hello, a couple of days ago I asked you about the problem with changing the logo in your theme… Please respond on email: tlasota@foodmix.net
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/2394715/ Best Regards!
Hello, I got a problem with changing the default logo in your theme. I’m replacing it in custom settings, but it shows up as a “blank” in the main navigation. Please advice.
Hello, Dear Customer. Could you please specify, what size of logo do you use? We recommend you to use an image for logo with the following size, for example, 200×60px. If this step will not help you – submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
Hello, I have such a question, I want to update the theme but I only have the purchasing code, once it was purchased by another person who helped us with the creation, now I have taken over the administration and I want to set the Envato plugin so I can do it update (you do not have this feature built in). Can you help me with this? can I transfer the purchase to my account so that I can generate a token? Thanks
Hello, Dear Friend. Thanks for your question. Only the owner of the original purchase code can update the theme without any issues. Best Regards!
How do i install the demo content?
Hello, Dear Customer!
In order to set up demo, install and activate all plugins and extensions, then click WP Dashboard => Tools => Demo Content Install => Install.
Note, that the demo-content installation process will overwrite all your current content.
Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/windor/documentation_theme/index.html Pay your attention on the following topics: How to install theme and demo-content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc. We hope our assistance was helpful for you.
Best Regards!
Hello, where is the changelog? last version is 1.0? i want to buy but i dont understand what is the future on this theme. Thanks
Hello, Dear Customer. Thanks for your question. We have recently updated the theme according to the latest Envato requirements. Best Regards!
you don’t answer on my question, what is the latest version? where is list of changelog? Thanks
The current version is 1.1.0 If you wish -we can send you changelog via email.
please send me. Thanks!
Hello, i see the new update, and where is changelog? you may put in online?
Hello, Dear Friend!
Please, specify exactly what you mean and we will send you.
Best Regards!
How do you add a newly created sidebar to a page? I tried using the “Manage Sidebars” feature on the widgets page but the sidebar doesn’t appear on the specified page.
Hello, Dear Customer. In order to edit sidebar for a specific page, please click WP Dashboard => Appearance => Widgets => For Specific Pages. Input in the search field the name of the necessary page and apply the sidebar for it. Then click “AddSidebar”: http://prntscr.com/pygm5r Using similar steps you may add the sidebar to any group of pages: categories/archives, etc. Best Regards!
I followed all the steps above but when I go to the specific page, there is no sidebar.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Problems from the start
Hello, Dear Customer. Thanks for your ticket. We are processing it. Best Regards!
Before to buy this theme i want be sure; which version of php i need to have to run this theme without problem
Hello, Dear Customer. Thanks for the interest in our product. Our theme is compatible with both 5.6 and 7.0+ PHP versions. If you have additional questions – please ask us. Best Regards!
then 7.1 , 7.2 and 7.3 will not working , right?
Hello, Dear Customer. We have recently checked that question. Our theme is compatible with all latest PHP versions. Best Regards!
