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Hello there,

We could not find any of your tickets on our support forum.
Please note, Kudos theme has only one demo site. This means that database is slightly larger when compared to our other themes utilizing multiple demos. What it means is that there is a chance of incomplete demo import process on some shared hosting packages with limited resources. However, there is a workaround, to use gzip compression and native WP import option combined with our one click import option. This is well known procedure to our support agents and we're performing it or regular basis in behalf of our clients as a part of standard support scope. Please kindly reconsider your rating, so hopefully you do realize that our theme has nothing to do with server issues you have experienced.
Thanks in advance.

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