I was frustrated not to be able to use the Visual Composer plugin which is integral to being able to use all the features of this theme. The reason for this is that the PHP Memory in my hosting package is 64MB (which is completely standard). The plugin causes a Server 500 error when I activate it. I am disappointed that this requirement was not specified before I purchased the theme. I do not usually give ratings lower than 5 stars and this theme looks great other than this problem.
Author response
Hi,
We located your ticket and our agent tried to help you there by disabling calling of all icon packages in VC to make it lighter.
Also, other php resources, such as post_max_size are really low in your case, only 20M.
We really hope you'll find way to setup your hosting to be able to run our theme.
Looking forward to hearing from you on ticksy and hopefully you'll consider improving this rating.
Thanks in advance.
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