This is by far the best experience I've had buying a product here on Themeforest.
The experience has been extraordinary and the people doing this support have surprised me beyond expectation.
What I have experienced is a very fast response time and a clear communication with a very nice and professional behaviour. No misunderstandings regardless of english not being my first language.
Moreover the support has been incredibly helpful and gone out of their own way just to make sure I was helped sufficiently.
Aside from all of this I can also vouch for the quality of the product itself. and all in all this is simply a stellar experience. - Whoever is reading this, I can only recommend this experience! Must try.