I would give this 4.5 stars based on my experience with theme itself, but then my experience with support was so good, I've added a half star.

I think this is a great theme for people who are looking for a very easy, clean and attractive food-oriented theme.

My only nitpick is because of some of the limitations baked into theme. I use a lot of different themes and this one trades flexibility for easy-of-use. This may be fine for the majority of customers; for me, it's meant a bit more work.

The best part: when I had a problem with YouTube videos not playing, support was very responsive and solved my issue right away!