for Documentation Quality

I totally wasted my money purchasing this theme. I've worked with tons of Wordpress themes before. Most are pretty easy to work with and customize, but this one is terrible. There's no documentation anywhere to be found. The theme itself is difficult to understand. It's not user friendly. There's no option to disable or customize the logo that the theme comes with. I do not recommend anyone purchase this theme.

Author response

Hello,

We couldn't find any history of your tickets on our support forum https://select.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before putting this bad rating. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you.
Here is our Official manual http://moments.select-themes.com/documentation/ and it is also part of package you've downlaoded from Theme Forest with our theme.
To edit logo image, just go to Select Options > Logo https://www.screencast.com/t/QUWLeFeK

Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got so you'll kindly change this rating. Thank you in advance. Looking forward to hearing from you on ticksy.

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