I have had lots of issues with this theme.
Author response
Hi, we would be thankful if you could specify what issues did you have, as in most cases all questions can be easily solved. The theme functions correctly, it was tested by a team of reviewers and it is successfully used by other customers. Hotel Lux also comes with a detailed documentation, and our support team at http://cmsmasters.net/support/ is always at your service and ready to assist you with any questions.
Thanks!