I already paid for plugins (without them theme is useless)
support is paid
theme FULL of bugs.
wasted so much time already.
Author response
Hello,
We are sorry to hear about this bad experience you've had.
Please, note that plugins that are required for our theme came bundled and there is no need for separate purchase https://www.screencast.com/t/NKAbVtiXlu
When it comes to support, we as theme authors do not have nothing with paid support. It has been introduced by Envato Market almost 3 years ago, and we need to work according to their rules. Anyhow, we are always available for you on support@elated-themes.com and if you reach us, we will gladly investigate if there is any issue that is theme related and help you there.
Really hope, you'll contact us so we could help you with this part. Also hope, once everything is sorted out, you'll change this bad impression you've got and kindly reconsider this bad rating. Thank you in advance. Looking forward to hearing from you.
Elated