Author response

Hello,

We managed to find one ticket from you on our support forum and as we could see our agent provided you with instructions and solution for any doubt you've had. Ticket has been closed several months ago. We are sorry to hear about this bad experience you've had, but we are not quite sure what it's about. Feel free to open a new ticket and include your site URL with wp-admin access so our professionally trained support team could check this closer and try to assist you there. Having pleased users is our highest priority. Really hope it will be helpful, so you'll change this bad impression you've got and you'll finally be satisfied using our theme. If you gave up using our theme, since we are not able to find related url where our theme is activated, you are able to submit refund request and it will be checked.
Looking forward to hearing from you again.

Elated