I am a novice when it comes to development, coding, and WordPress in general. At some point in working with this template, I ran into minor issues. I contacted customer support and they got back to me fairly quickly and were very helpful. This overall template is pretty easy to use and very sharp looking. There were a few little bugs in the beginning (mostly due to my lack of experience), but they were pretty easy to fix after contacting customer support. I highly recommend this template if you need something easy to use with a lot of versability/flexibility.