Just got this theme, extremely confused by shortcodes and not even sure if I received the latest update with it. I'm willing to take down this review if I could get some help, but support has taken a while too.
Author response
Hello,
Thank you for sharing your review.
We located your support request related to this matter and established that you got into communication with our support staff. We're very much willing to help you out and we will definitely do our best to solve all your issues.
Since this is just a technical difficulty, that can be easily solved, we would kindly like to ask you to change/improve your rating a bit.
We will do everything in our power to get you started, don't worry about that. It just takes some time to get familiar with the environment.
Hope we'll work this out soon and hope we'll end-up with another happy customer :)
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