Very long support. Conversation started a week ago (March 28th) and no answer to the simple question of how to change the positioning of the text in a project. Simple question for simple function but that seems very complicated with this theme.
Author response
Hello,
Sorry to hear about such a bad experience.
It's important to note that due to some recent major theme updates we're having increased traffic in our support forum, therefore we're having a hard time keeping up with all requests. We sincerely apologize for the delayed response time.
We located related support request #1952877 and established that our agent provided you with a response, so we would very much appreciate if you could check ticket status and let us know if you need any further help.
Hope we can solve this quickly and that you'll be satisfied with the results.
All the best,
Elated
