for Customer Support

There have been so many bugs with this theme that it boggles the mind. First WP Bakery doesn't work, and then an update to the theme completely destroys what I was working on and doesn't work with the included pluggins. The customer service is slow, and so I end up having to spend more time and money fixing things myself. Overall the worst theme experience I've had dealing with a Themeforest purchase.

I wouldn't suggest downloading this theme.

Author response

Hello,

Thank you for your review.

We located the only support request from you #1951176 however this one was only related to WPBakery and it's update.

It's important to note that bundled plugins don't require any activation and they'll work for you regardless of that. When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

We believe our agent also explained this and provided you with the latest WPBakery version.

The other thing you mentioned in your thread is demo import. We'd very much like to help you with that, if you could provide our agent with your login access. Thank you in advance.

Lastly, your support period is currently active and you're eligible to get help from our professional support staff, therefore you don't need to spend any additional funds to get up and running with Anahata.

If there's anything else, know that we're here for you.

Mikado

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