Can't get the theme to work. Emailed four days ago asking for help but haven't heard back. So much for "6 months of support."

After I upload it into Wordpress Themes, I click on Live Preview, and I get this message: “Please Click Here to INSTALL and ACTIVE all required plugin first!” When I click on the “Click Here” link, I then get an error message “Sorry, you are not allowed to access this page.”

I did upload the zip files of the six plugins that come with the download and I activated them, so I’m not sure what the issue is.

Author response

Hi jenniferfroese,

Sorry for any inconvenience you've met but I don't get any ticket with your name "jenniferfroese " on our support site: https://prnt.sc/relys4

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