I am changing my earlier review of 2 stars because once the company responded it has been a great help. Apparently, they are closed on the weekends and in a very different time zone than I am. Cole S. has been wonderful at providing detailed assistance to help me get through some of the kinks. It's a beautiful web design and has everything I need. I'm still unable to import all of the demo "media" despite my hosting provider making certain the settings were compatible. But as long as it doesn't affect the website's capabilities I think it'll be okay.