I hate leaving negative reviews but this theme is one of the worst I have ever purchased from here. It simply does not work out of the box. The author insists on joining their ticket system and relies on this and ignores emails, all the while answering once per day so a simple query takes a week to get anywhere.

Support on the whole is ok, as in they do respond when they can be bothered but when the theme they have loaded as their demo is nothing like what you purchase it leaves a lot to be desired.

There are too many issues to list in this small review, but suffice to say when you first install it everything looks fine but then you need access to php.ini to edit allowances and that's where the issues begin - looks can be deceiving. Importing the theme data does not replicate the demo theme - there are many issues from layout to the WP Bakery Editor not rendering properly and much, much more.

The whole theme is ugly and impartial at best - missing content, images and many instances of direct urls being used in the editor thus meaning each element on each page must be directly edited to remove these urls - also, it's impossible to know what you are editing in WP Bakery as it renders raw code and not the normal pretty dialog widgets so each page is a mile long and infinitely scrolling!

I have simply given up, having been asked at 10am to allow them to install the demo content, yet nothing has been done and won't now until at least tomorrow - we've wasted several days on this already! Surely working smarter and not harder is the way forward, just fix the package installer to work out the box then we won't need to hassle you with tickets!!

I caution anyone considering this theme - yes it is lovely but until they package it so we can import as per the demo theme then sadly this review is warranted. I am happy to revise this review when author updates things and/or gets our site working as it should.