Author response

If your feedback is honest, we definitely would like to know more about your experience with OneLove. Your review sounds really strange as OneLove is a high-quality theme so we are sure that you are missing something here. We provide full support to our customers and the feedback from the vast majority is that they are highly satisfied with the theme, they found it very easy to set up using the one-click demo content importer tool included with the theme and they are amazed with the drag and drop page builder included.

IF you haven't seen our video guide import sample data, please you watch here : https://www.youtube.com/watch?v=1jopyrBFnKM . After you import sample data you will have ALL LAYOUT demo and settings like our demo.

So, you can either contact us - https://catanis.ticksy.com - to see what you are losing or just ask for a refund -https://themeforest.net/refund_requests/new - to take your money back.

Also we couldn't find any history of your tickets on our support forum https://catanis.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site, before sharing this bad review. If you need any further help, or for any other issue you want to report, our trained support agents will gladly assist you.

Having pleased theme users is our priority. Once again, we hope you'll change this bad impression you've got and you'll kindly reconsider this bad rating. Thanks in advance.

In any other case your review is just UNRELIABLE.

We look forward to hearing from you!

Best Regards, Catanis