Poor customer support
hard to use !
Author response
Hi there,
We are truly sorry to hear this as we do believe that our theme is very well documented.
You can find our themes documentation here as well as many great articles that might help you on the way developing your website.
Commercial themes on Theme Forest often offer their own options framework, and they offer a lot of options, functionalities and custom elements, and learning curve can be steep sometimes, especially when you are facing some new theme for the first time. Knowing all that you have to understand that you actually need to experiments with these options and learn some of the, and best practice for that is to actually import theme demo content.
We have located your request and can see that our agent has responded to it, so please for any further issues you have continue the conversation with our support team.
Also do understand that our support response time is within 24h.
We certainly do hope that you will reconsider your rating.
Best,
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