This theme, on the surface, looks great aesthetically. Getting behind the scenes, several of the main features are glitchy and don't operate as smoothly as other themes. Very little help from support, outside of directing me to solutions that aren't what I asked for. Overall ok with the theme but not enjoying the lack of solutions from support.
Author response
Hi there,
Sorry to hear this, however from what we can see all your request has been handled and you have been provided with help by our support team. You should know that you can always count on our team for help and they are more than willing to help.
The theme does function perfectly fine and if you need assistance with any issue you might encounter best would be to contact our support team to investigate this on your side.
We do hope that this will be resolved and that you will reconsider your rating once you were provided with help.
Thanks.
Best,
Edge