Great theme, really cool, and able to do some awesome designs with it. I'm leaving a low score because the customer support is abysmal. Back in October, I noticed a setting on the "posts" pages to show the header had disappeared. I commented and they promptly responded which was great, told me to send an email to contact them about it.
Soon after I got an email from their developer just sending me a screenshot of the button being visible on an actual "page", not a "post" which I specifically said "post" detail page in my initial message. No problem. I responded and replied that I know it shows up on "pages" but had disappeared for the "posts" with a screenshot. No response. I have sent two more follow-up emails and I fear they may be getting ignored because I haven't heard anything.
Anyways, great theme and awesome features, but beware if you have issues with it or it starts not functioning properly. This is the second time had an issue with the theme and reached out to customer support only to have a terrible experience with their developer.
Author response
This is your question "I just wanted to ask if the “show header” button on post pages".
So we advised you to check the option in Appearance > Customize > Blog > Single Post > Display Post Featured Content and make suer you activate this option.
However on your post page here https://standsonsapphires.com/interview-with-hugs/
It seems like you added some incorrect CSS code or it's coming from your site's Elementor settings to page header section. We can definitely fix it for you if you could provide us your website's WordPress and FTP accounts here https://themeforest.net/user/themegoods
We can help you even your support is expired. It seems to be some missing understanding about your question earlier as we though you mean blog page (which is working fine) rather than post page.
Looking forward to your reply and hopefully we can improve your experience using our theme.
