for Customizability

I wish I could select more reasons for my rating:
1) Customer support takes ages to respond and has a tendency to answer only part of the ticket
2) Documentation Quality: impossible to find any detailed answer to actual H-Code settings
3) Customizability: no excerpt in portfolio; hard to remove individual overlays; and when I ask - I get reply: check with your WP developer ...

Really regret having bought this theme.... I am not a professional coder, but this not my first wordpress theme and it definitely is NOT on my list of what I would buy again.

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