for Customer Support

Hello,

I didn't mean to hurt you. I just wanted you to think a little about those who no longer have support and follow the comments of some or others in the hope that they will find a solution to the problems that inevitably arise.

About your email:
1. I did not change the name of your theme but I installed it normally through ssh.
2. Traces of the theme you are talking about that we would have changed could be from another theme that we uninstalled, but there are probably some "traces" left in the database. I do not dispute this. The name of the theme I initially used for the site was Codazon. Probably your name says something. I have evidence in this regard, there would be no point in publishing them on the forest.
3. To clear things up for good, I gave you a 0 rating because I had an insane intuition that you would answer me after that damn "template". "Your support has expired ...". I could come up with clarifications and reconsider that bad rating if you change something. Unfortunately, I sadly notice that you don't want this.

PS Because you still respond in a way to the messages, look, I gave you 4 stars, but take into account what I told you above.

However with consideration,
EM

Author response

Hello,

Thanks for accepting our apologies, it was a mistake from us in a reply email we have sent you and also sorry for any words from us that made you an insane. That's our bad and even your support was expired but in fact we can still support you via email and we have already provided an email ( info@magesolution.com ) on a comment but we have not got an email yet.

Please tell us how can we support you via this email: info@magesolution.com! Thanks

Best regards,

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