for Documentation Quality

Reading the documentation is like pulling teeth. Their support sucks and from the outside the website looks good but on the backend it is a hot mess. A to of tabs and sections that they don't cover in the documentation and with names that don't make sense. Like why do I need to go int a widget folder and scroll until I see Mikado background in order to change the colors. They refuse to give a refund and provide no help, waste of money in 2021. You can find something better, which is what I did. I just regret wasting the money on this product.

Author response

Hi there,

We are sorry you feel this way.

Besides the documentation, you can also find a lot of helpful articles on our Help Center, that were created to answer our clients' most frequently asked questions. You can also submit a ticket, and our support team will be happy to assist you in answering any question about how our theme features and options work.
We understand that our theme's options can be a bit overwhelming at first, but we will be happy to help you get familiar with Buzzy. On the other hand, you can also check out Envato's refund policy here.

Regards,
Mikado

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