Website crashes every time I try to use this theme. Gone back to Betheme which never gives me issues
Author response
Hello,
We are sorry to hear about this bad impression you've got.
Please, note that our theme passed strong tests on Envato Market before releasing and everything works fine. If you are experiencing issues on your site, it is most likely due to an improper installation or configuration. Nevertheless, our support team will be happy to investigate on your issues and provide assistance.
We couldn't locate any tickets under this username on our help center.
You should know that you can always turn to our support team and you are more than welcome to submit a request on our Help Center. Our agents will be happy to answer any question or assist you in resolving any theme related issue that might occur.
We hope that you will reconsider the rating after you get in touch with our support team.
Best,
Elated
