For one, this theme is amazing and VERY easy to learn to use. Not only is it an amazing template, I was having trouble setting everything up (This was all 100% my ignorance since I'm clueless when it comes to this stuff) Customer support VERY quickly helped me through the re-install and made sure everything was set up EXACTLY how I wanted it.

Template Design: 5/5
Customer Service: 15/5

Thank you again for all of your help!