Theme is not updated, and noone has emailed me about joining the support service that ive tried to join twice.

The template is out of date, so I have to use on old wordpress version, it is also not flexible at all, cant add custom fonts, cant change contact forms much or any other forms, cant change headers much. cant change the search bar much,can't change the product detail page to suit the products client has on offer. For a premium template, there is not much that cn be changed, despite the promises of the demo and the product page. the cart columns cant be changed, cant remove redundancies, and difficult to add plugin addons to the site because the template is to rigid. I have read throiugh the documentation up and down, sideways to mitigate some of these issues, but the documentation itself is not adequate to account for all the flaws. I would like a refund as I can no longer use this template anymore, and have tried numerous times to contact support and nothing comes back to me.