Author response

Hello,

We are sorry to hear about this bad impression you've got.

The theme is working correctly on our local installation and all of our themes do get strictly tested before they can even be released. We’ve checked and we see that your ticket has now been updated with response. Please continue the conversation with our support team at Help Center and they will gladly help you to set up your website within our theme.
If you wish to submit a refund request please check this article, however, we do hope that you'll continue to use the theme and that you'll reconsider your rating.

Best,
Elated