After being introduced to the world of Themeforest and its authors from another kit that turned into a less than positive experience, working the G5 has been amazing. I fell in love with the design and have gotten 4-5 support questions answered in a timely fashion and with a good attitude so that I can continue plugging away to meet my deadline. I'm not a web designer/ developer so having WPBakery has been a Godsend. I got scared off from the Elementor Plus kits from my first experience but if THIS author releases something, I'd try because G5 is treating this as a business they are passionate about with ACTUAL customer support.