Author response

Hello,

We are sorry to hear that you've got this impression.

As we do not have enough information about what it is that you find troublesome, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article - How To Submit A Ticket. At the moment we couldn't locate any ticket with your purchase code or Envato username at our Help Center.
We hope that this will be resolved and that you'll reconsider your rating.

Best,
Edge