Author response

Hi,
we checked and saw that: we didn't receive any request support from you.
You can check the document in:
1 WPBakery Page Builder: https://doc.cmssuperheroes.com/wordpress/wp-nuvo-wpbakery/
2 Elementor:https://doc.cmssuperheroes.com/wordpress/wp-nuvo-elementer/

All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: https://cmssuperheroes.ticksy.com/ or email: cmssuperheroes.com@gmail.com.

Thank you!