This is a beautiful theme. That's why I bought it.
I didn't realise then that it was a complicated disaster to edit. That there are problems with some elements in the mobile version (a video slider where you can't tell on mobile that it's a video and not just an image in a filmmaker theme? Come one guys). On top of that, there are always front-end bugs that are just annoying. Or the fact that my theme still tells me I didn't enter a code.
But most importantly: not a single third party cookie consent plug-in works with the video elements. In fact, it is not possible to work correctly with this theme in terms of data protection. Please think about this before you buy it.
The support team only tells me that they can't do anything about it.
Honestly, guys...I'm at a loss for words.
Author response
Hello,
If you are perhaps referring to the video slider shown in screenshot, then play button which is hidden on mobile can be shown with some custom css and our support agents can assist you with this. If you are experiencing any troubles with the theme you should know that you can always turn to our support team and our support agents will be happy to help.
If you are getting the message that your purchase code is not registered even if you've entered it in theme's dashboard, then please navigate to Appearance > Install Plugins and check if your Cinerama Core plugin is updated to the latest version.
When it comes to GDPR, our themes are compliant with GDPR, however, that does not mean it is free from cookies. The GDPR states that the user must be notified of any cookies used and you can simply add a GDPR notification plugin stating that cookies may be used in order to comply with its rules and regulations. Or simply setup your privacy policy page.
Best,
Edge
