for Customer Support

1. Very poor support. Hardly get any response for requests. Try to drag support requests and for some basic features, never get any resolution
2. Heavy plugins. Slow response for website
3. Difficult to navigate to understand what is where in the dashboard / setup page
4. Every change breaks when a new plugin is added. This happens for even changes made by them!

Author response

Hi.,

We reply to your mail., Please check.

If still facing any of issues Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..

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