can't contact support as my purchase code seem to be invalid. tried your support link, this theme (neobeat) is not in the list of supported themes, and then the purchase code seems to be invalid, can you please sort this out?
Author response
Hello,
When you log in at our Help Center, click on the "Submit a Request" link in header, and fill in the form as shown in the screenshot.
First enter your purchase code, then select the profile (in this case Elated) and then theme.
You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.
Best,
Elated