The theme has not been allowed to activate and I get adequate support
Author response
Hi there,
We are sorry to hear this but we could not locate any request from your Envato username, and if you at any point have difficulties submitting a request you can always send us a mail to our help center providing your purchase code in it and our team will check this and help you.
The theme registration works correctly and perhaps you have an issue with "Please wait" trying to register, this article can help you.
We do hope that you will turn to our support team and that you will reconsider your rating.
Best,
Mikado