This theme looks great with its unique setup, but it is a nightmare to change any coloring. All of those neat looks are set up in custom coded css and to get into even just change a color for the most, is a pain.
Opening a ticket is a pain, their check system if your license code is good does not work with the numbers that were given out from here and it took us many emails going back and forth saying NO, it is your issue, not my number. Finally after sending many screenshots they accepted my ticket, almost a week after I opened it.
Lastly - I just went into our user listings and went to look individually at the user info for our admin account. I see this note on it that the Admin account was requested to be changed to admin@wp.xspeedstudio.com and was awaiting confirmation. WHY would they try and change our main admin account to one of their emails?
I tried opening a ticket, but there is no way to do so as my license expired just a short bit ago and no way will pay to ask them why they tried to take over my website.
Author response
Hi,
1. This is your misunderstanding to change the color. We didn't find this kind of color-changing issue from our end. Also, over a thousand clients are using our theme without this kind of issue.
2. Your support has expired. Please renew your support period.
3. From our side, anyone didn't want to take over as admin of your website. As you see a note on the Settings > General > Administrator Email Address. It came automatically when you imported the demo content. You know imported demo content comes with dummy data. After importing the demo content, you can remove it by clicking cancel.
Thanks
