Author response

Hello,

We are sorry that you've got this impression.
The theme is working correctly on our end and all of our themes do get strictly tested before they can even be released.

We’ve checked and we couldn't locate any ticket or email from this account on our Help Center, so we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check and investigate the issues you have and assist you further. Thank you.

Best,
Mikado