This was easily a 5 star theme since I purchased it in 2020, but after the WordPress 6.2 upgrade it completely crashed. I thought I had been hacked, but it was the failure to update the theme.
Worse, when I followed the instructions in their documentation to update the theme, my site ended up opening to a blank screen.
I will happily change my review back to 5 stars when the author updates his documentation and I am able to get my site working. Until then I am SOL and out several thousands of dollars in lost revenue.
Author response
Apologies for any inconvenience you’ve experienced.
Your issue seems to be related to an invalid license key. Please navigate to Dashboard → Puva Register and ensure your purchase key is activated correctly.
Kindly check the documentation here: https://docs.envytheme.com/envydoc/puva-theme-documentation/theme-updates/
We hope the issue has already been resolved. If it has, we would greatly appreciate it if you could update your review to 5 stars.
Additionally, please don’t hesitate to submit a support ticket if you need assistance. Our team is here and ready to help!
Best Regards,
EnvyTheme
