Not the best, also the support is non existent!
Author response
Hello,
We are sorry to hear that you've got this impression.
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.
We’ve checked and we see that your ticket has been updated with a response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you.
We also recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
Best,
Mikado