This theme is annoyingly slow. It doesn't even allow me to gain access to edit on elementor.
Author response
Hi and thank you for your feedback,
-
It seems that there are no open help tickets from this account (see the proof). - Since there are no reports on our help desk, we cannot know the real problems that generated a slow demo import.
- We can only check and give you some help if you choose to open a help ticket. You can open a Help Request at https://modeltheme.com/support/#new-request
- Since we do not any requests from you, how can we give you assistance?
- If your support is expired, you can always renew it or contact us via this form: https://themeforest.net/user/modeltheme/#contact
Let's collaborate in order to make this rating a positive one. We are confident that there is a misunderstanding and our customer care team will enjoy looking into the cause that made you write this negative comment.
Useful links:
Theme Docs: https://docs.modeltheme.com/ibid/
Knowledgebase: https://modeltheme.com/knowledgebase/
