Author response

Hello,

We are sorry to hear that you've got this impression.
Please understand that our support agents are trying their best to answer to all our customers as soon as possible.
We’ve checked and we see that your ticket has been updated with a response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you.

We also recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

Best,
Mikado