Author response

Hi there,

We always appreciate honest and relevant feedback. Unfortunately, yours doesn't tell us anything. First of all, it is not in a language we understand, so when answering, we can only rely on a google translator.

From what we understand, you're saying we don't provide any help, which is not true. We checked all tickets thoroughly and there is 0 messages from you. Therefore, we completely do not understand why you claim that there is no support.

we recommend utilizing our dedicated support ticket system. This way, we can promptly address your concerns and provide you with the assistance you need. You can initiate a support ticket by visiting our Support Ticket Link

We do hope that once this has been resolved that you will reconsider your rating.

Thank you

Rainbow-Themes Team