for Customer Support

Unfortunately, I cannot recommend this template. Although at first glance everything looks good, however, if you need to change something a bit more than, for example, the font colour or the icon, you hit a wall.
In addition, the template cannot be fully translated, so if you would like to have your portfolio in different languages - forget it. Some of the content on the site simply cannot be translated.
And the final nail in the coffin: the customer support. This is the worst support I've ever dealt with, and I've been through a few of them. In one ticket, I was asked three times for access data to my WordPress installation, twice to update a template and once I was wrongly informed that my problem had been solved. And the funniest thing is that the problem I approached support with didn't require logging into my WordPress installation at all because it was about a different problem. It seems as if they are playing for time to keep the average response time below 24 hours, although I am not sure about that.
In any case, for the moment I am giving up trying to solve the problem I reported, my time is too valuable to waste in this way.

Author response

Kindly update the plugin to the latest version, This will fix your issue. I hope you will reconsider your ratings.

Regards
Mohamed Ahshan

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