Hello, on 17/07/2023, we experienced an attack on our website. According to cybersecurity experts, the vulnerability was in the "Electrician" template. This issue was due to the outdated PHP version. I have updated my WordPress to version 8.0, but the problem is that the template does not work; it only functions with the old PHP version 7.4.
I tried to open a ticket, but they are asking me to pay for a support extension, even though the update issues are covered by the creator's guarantee.
Please, could you update the template? Thank you.
Author response
After purchase theme you will got 6 month support. After theme support expired you need to extended. Our theme is compatible with 8.x . Please check your third-party plugin.
Our theme has no issue, WordPress many popular plugins has security issues open. If you didn't update that plugin, your site may compromise.