by bcurk 3 years ago
We're a web design company with 24 years of experience, that deals in WordPress exclusively. We installed this theme MULTIPLE times, pages are broken, content updates do not save, and the design is unusable. Contacted support, including login for them to fix their broken code, and they did not fix the theme or provide any advice other than "try again". Will not be buying from Mikado-Themes again with is a crying shame because the appearance is great but without the working code the look is pointless.
Author response
Hello,
We are sorry to hear that you've got this impression. The theme is working correctly on our end and all of our themes do get strictly tested before they can be released.
We’ve checked and we see that your ticket has been updated with the response and that our support agents have provided you with instructions. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
We hope that you'll reconsider your rating afterward.
Best,
Mikado
